CDS Offices and Contact Information
The Center for Dispute Settlement provides services to residents of central New York State including the City of Rochester and surrounding areas and throughout the Finger Lakes region.
To find a CDS office near you, select from the following locations:
- Rochester and Monroe County
- Ontario and Yates Counties
- Wayne County
- Cayuga and Seneca Counties
- Livingston County
- Steuben County
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All Monroe County Programs are offered at our offices on the eighth floor of the
Reynolds Arcade Building, 16 E. Main Street, Rochester, except where a different address is noted.
Reynolds Arcade Building
Suite 800 (Eighth Floor)
16 East Main Street, Rochester, NY 14614
Phone: (585) 546-5110
Fax: (585) 546-4391
Email: info@cdsadr.org
Executive Staff
- President/CEO: Sherry Walker-Cowart
- Finance Director: Margie Fears
- Human Resources: Kim Stowell
- Executive Assistant: Dorethea Jackson
- Training Director: Tiamesha Walker
Supported programs and services include:
- Community Mediation/Arbitration
- Police Community Relations
- Intervention & Facilitation Services
- Juvenile Mediation
- Victim Offender Mediation Program (VOM)
- Training & Education
- Youth Initiatives
COMMUNITY MEDIATION/ARBITRATION, Rochester and Monroe County
ROCHESTER CITY COURT SATELLITE OFFICE
Public Safety Building, Room 123, 400 Exchange Boulevard, Rochester, NY 14614
Phone: (585) 325-6282, Fax: (585) 428-2732
Supported programs and services include:
- Community Mediation/Arbitration
Contact: Gloria Garretson, Case Manager, at ggarretson@cdsadr.org
3 Vince Tofany Blvd., Rochester, NY 14612
Phone: (585) 720-2939, Fax: (585) 720-2954
Supported programs and services for residents of the Town of Greece include:
- Community Mediation/Arbitration
- Divorce Arbitration
- Divorce Mediation
- Training and Education
Contact: Peter Bibby at pbibby@cdsadr.org
POLICE COMMUNITY RELATIONS, Rochester and Monroe County
Supported programs and services include:
- Civilian Review Board (CRB)
- Police Conciliation (PCON)
- Rochester Police Complaint Intake Program
- Irondequoit Police Complaint Intake Program
- Sheriff’s Review Board
Contacts:
- Peter L. Bibby, Director, Monroe County, at pbibby@cdsadr.org
- Jenna C. Tatar, Police Community Relations Program Manager, at jtatar@cdsadr.or
COMMUNITY PROGRAMS, Rochester and Monroe County
Supported programs and services include:
- City Housing Arbitration Program (CHAP)
- Commercial Arbitration/Mediation
- Community Mediation/Arbitration
- Intervention Services
- Juvenile Mediation
- Lemon Law Arbitration
- Manufactured Housing Mediation
- Training and Education
Contacts:
- Peter L. Bibby, Director, Monroe County, at pbibby@cdsadr.org
FAMILY PROGRAMS, Rochester and Monroe County
Supported programs and services include:
- Divorce Arbitration
- Divorce Mediation
- Child Permanency Mediation
- Persons In Need of Supervision (P.I.N.S.)
Contacts:
- Donna Durbin, Divorce Mediation and Divorce Arbitration, at ddurbin@cdsadr.org
- Karen Ward, P.I.N.S. Mediation Program Manager, at kward@cdsadr.org or (585) 546-5110, x102
CUSTODY/VISITATION MEDIATION, Rochester and Monroe County
MONROE COUNTY FAMILY COURT SATELLITE OFFICE
Hall of Justice, Rochester, NY 14614
Phone: (585) 428-2645
Supported programs and services include:
- Custody/Visitation Mediation - Family Court Program
Contacts:
- Paula Bramwell, Program Coordinator, at pbramwell@cdsadr.org
- Angela Ridgeway, Case Manager, at aridgeway@cdsadr.org
CUSTODY, VISITATION AND DIVORCE, Rochester and Monroe County
CDS SATELLITE SUPREME AND SURROGATE COURT OFFICE
Hall of Justice, Rochester, NY 14614
Phone: (585) 428-2531
Supported programs and services include:
- Custody/Visitation Mediation — Supreme Court Program 7th Judicial District
- Divorce Arbitration – Supreme Court Program
- Divorce Mediation
Contact:
- Donna Durbin, Custody and Visitation Mediation, Director of Family Programs, at ddurbin@cdsadr.org
- Donna Durbin, Divorce Mediation and Divorce Arbitration, at ddurbin@cdsadr.org
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All CDS programs and services are delivered at the following county offices except where noted.
120 North Main St., No. 45, Canandaigua, NY 14424
Phone: (585) 396-0840, Fax: (585) 396-5934
Contacts:
- Kim Reisch, Ontario and Yates County Director, at kreisch@cdsadr.org
- Ingrid Berggren, Program Manager, at iberggren@cdsadr.org
415 Liberty Street, Penn Yan, NY 14527
Phone: (315) 531-3409, Fax (315) 531-3403 (include cover letter)
Contact: Michelle Urbina, Case Manager, at murbina@cdsadr.org
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All CDS programs and services are delivered at the following county offices except where noted.
128-130 Genesee Street, Suite 120, Auburn, NY 13021
Phone: (315) 252-4260, Fax: (315) 252-4290
Contact: Pat Levin, Director, Cayuga/Seneca County, at
plevin@cdsadr.org
Michelle Mateo, Case Manager, at mmateo@cdsadr.org
48 West Williams Street, 2nd Floor, Waterloo, NY 13165
Phone: (315) 539-4570, Fax: (315) 539-4571
Contact: Pat Levin, Director, Cayuga/Seneca County, at
plevin@cdsadr.org
Michelle Mateo, Case Manager, at mmateo@cdsadr.org
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All CDS programs and services are delivered at the following county offices except where noted.
Some of our programs and services for Wayne County are funded in part by
United Way.
WAYNE COUNTY OFFICE
Hall of Justice, 54 Broad Street, Room 304, Lyons, NY 14489
Phone: (315) 946-5081, Fax: (315) 946-5461
Contact: Susan de Navarrete, Director, Wayne County, at sdenavarrete@cdsadr.org
CUSTODY/VISITATION MEDIATION, Wayne County
Hall of Justice, 54 Broad Street, Room 113, Lyons, NY 14489
Phone: (315) 946-5451, Fax: (315) 946-5461
Supported programs and services (available Mondays, Wednesdays and Thursdays) include:
- Custody/Visitation Mediation
Contact: Kelly Porter, Custody & Visitation Mediation Case Manager, at kporter@cdsadr.org
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All CDS programs and services are delivered at the following county offices except where noted.
LIVINGSTON COUNTY OFFICE
Livingston County Government Center, 6 Court Street Room 103, Geneseo, NY 14454
Phone: (585) 243-7007, Fax: (585) 243-7006
Contacts:
- Letitia Rosenthal, Director, Livingston County, at lrosenthal@cdsadr.org
- Carolyn Meisel, Program Manager, at cmeisel@cdsadr.org
- Laura Schultz, Custody & Visitation Case Manager, at lschultz@cdsadr.org
- Larry Savino, SDMC Program Coordinator, at lsavino@cdsadr.org
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Please contact the CDS office closest to the town or village in which you live.
Some of our programs and services for Steuben County are funded in part by
United Way.
22 Liberty Street, Suite B, Bath, NY 14810
Phone: (607) 776-6976, Fax: (607) 776-7209
Contacts:
- James Waight, Director, Steuben County, at jwaight@cdsadr.org
- Ron Beuter, Custody/Visitation Case Manager, at rbeuter@cdsadr.org
- Melissa Smith, Juvenile Diversion Program Manager, at msmith@cdsadr.org
82 Main Street, Hornell, NY 14843
Phone: (607) 324-9887; fax: same as phone number but please call before sending
Contact: Tara Koskie, Case Manager, at tkoskie@cdsadr.org
United Way of the Southern Tier
300 Civic Center Plaza, Suite 2
Corning, NY 14830
Phone: (607) 962-4742
Contact: James Waight, Director, Steuben County, at jwaight@cdsadr.org
Brandy Reynolds, Case Manager, at breynolds@cdsadr.org
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