Build the Skills You Need to Settle Disputes Peacefully

When disputes arise between neighbors, businesses, the police and the criminal justice system, the Center for Dispute Settlement (CDS) can often help resolve the core issues to the involved parties' mutual satisfaction.

In addition to programs offered to assist with resolving conflicts, CDS also offers opportunities for skill development and training in alternative dispute resolution for individuals, businesses, employers and community agencies.

A fee may be associated with the delivery of some training programs; ask your CDS contact for details.

 

Basic Mediation, Arbitration, Negotiation and Facilitation

  • Audience: Anyone who wants to develop specific skills and strategies in conflict resolution, effective communication, problem solving and ways to manager anger.
  • Benefits: Lifelong problem solving skills applicable to family, workplace and community settings.
  • Availability: Our standard eight-county region (Wayne, Ontario, Seneca, Yates, Livingston, Monroe, Cayuga and Steuben).

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Conflict Resolution/Enhancing Life Skills

  • Audience: Individuals interested in enhancing their interpersonal skills should attend.
  • Benefits: Lifelong conflict-resolution skills for family, workplace and community.
  • Availability: Our standard eight-county region (Wayne, Ontario, Seneca, Yates, Livingston, Monroe, Cayuga and Steuben).

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Principles of Mediation

  • Audience: Individuals interested in enhancing their interpersonal skills should attend.
  • Benefits: Learn the principles, theory and application of facilitative mediation.
  • Availability: Our standard eight-county region (Wayne, Ontario, Seneca, Yates, Livingston, Monroe, Cayuga and Steuben).

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Anger Management

  • Audience: Individuals who respond to personal anger in ways that negatively impact themselves and others.
  • Benefits: Provides healthy strategies for copying with anger.
  • Availability: Our standard eight-county region (Wayne, Ontario, Seneca, Yates, Livingston, Monroe, Cayuga and Steuben).

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Diversity: Valuing and Managing a Diverse Workforce

  • Audience: Individuals and groups that want to harness the opportunities that gender, racial and cultural diversity provide to the workplace.
  • Benefits: Develop an appreciation for and understanding of diversity, and find ways to leverage a culture of inclusion within work organizations.
  • Availability: Our standard eight-county region (Wayne, Ontario, Seneca, Yates, Livingston, Monroe, Cayuga and Steuben).

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Workplace Conflict: Facilitation

  • Audience: Individuals and groups that want to explore constructive ways to address workplace conflict.
  • Benefits: An understanding of the root causes of workplace conflict, the ways in which conflicts can be positively reconciled, and the strategies and tools needed to engage best practices in the workplace.
  • Availability: Our standard eight-county region (Wayne, Ontario, Seneca, Yates, Livingston, Monroe, Cayuga and Steuben.

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Campus Mediation

  • Audience: Higher education personnel who want to develop their mediation skills in the college campus setting.
  • Benefits: Provides an introduction to the principles, theory and application of facilitative mediation and how it can be applied to college culture.
  • Availability: Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates counties.

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Victim Offender Mediation

  • Audience: Individuals wanting a greater understanding of restorative justice in theory and practice.
  • Benefits: Develop the skills needed to mediate victim/offender mediation.
  • Availability: Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates counties.

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Arbitration

  • Audience: Individuals wanting a greater understanding of the arbitration process and skill set required to successfully arbitrate disputes.
  • Benefits: Provides a professional framework from which to arbitrate successfully.
  • Availability: Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates counties.

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Customized Workshops

  • Audience: Corporate, non-profit and educational personnel.
  • Benefits: Designed to meet client specifications in areas such as mediation, conflict resolution, communication, team building and more.
  • Availability: Cayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne and Yates counties.

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Last updated: Monday, May 22, 2006